TL;DR

• Kraken confirms free $PUMP airdrop for customers with failed orders on account of system constraints.
• The change will purchase $PUMP from secondary markets as token trades above public sale worth.
• Bybit and different exchanges additionally confronted points, however solely Kraken has introduced a compensation plan.

Kraken Responds After Customers Face Order Failures

Kraken introduced it can airdrop $PUMP tokens to customers who had been unable to finish their purchases throughout Pump.enjoyable’s token sale on account of “system constraints.”

Co-CEO Arjun Sethi confirmed the transfer, saying the sale was absolutely subscribed in beneath sixty seconds and demand far exceeded accessible provide.

“We reviewed inside order logs and shopper exercise to determine these affected,” Sethi stated.

In the meantime, the change has not shared what number of customers will obtain tokens, however confirmed that eligibility is predicated on verified intent to order throughout the sale window. The distribution shall be computerized and freed from cost.

Kraken to Buy Tokens for Airdrop

Kraken will purchase $PUMP tokens from the secondary market to meet the airdrop. On the time of writing, perpetuals market Hyperliquid reveals $PUMP buying and selling at round $0.0064, which is above the $0.004 public sale worth.

This means that affected customers might obtain tokens at a premium in comparison with the unique providing.

Kraken’s world head of client enterprise stated on X that impacted customers will obtain an electronic mail quickly. “We’re engaged on a listing,” the staffer famous, although some customers claimed they had been by no means capable of entry the sale in any respect.

We’re engaged on a listing and can electronic mail purchasers quickly.

— Mark Greenberg (@marklg) July 12, 2025

Different Exchanges Face Comparable Points

Kraken was not the one one dealing with issues throughout the $PUMP sale. Bybit issued an apology after customers reported points inserting orders simply seconds after the sale opened.

“Attributable to an sudden API delay the providing was oversubscribed,” Bybit wrote on X.

A earlier model of the assertion blamed the delay on Pump.enjoyable however was later edited.

BitGet, MEXC, KuCoin, and Gate additionally participated within the sale, however none have introduced comparable airdrop plans. Bybit has stated it can share a further replace quickly.

Pump.enjoyable concluded its $500 million ICO in simply 12 minutes. Nonetheless, the platform didn’t distribute the total variety of tokens initially introduced for the general public sale.